Support & Management

Website Maintenance & Technical Support

An unattended website breaks silently: it slows down, becomes vulnerable, and loses rankings. Our maintenance packages keep it fast, secure, and up to date — with 24/7 monitoring, daily backups, and development hours included every month.

from €150/mo

What professional maintenance covers

The real cost of a crashed or hacked website isn't the repair — it's the customers who reached your competitors in the meantime.

24/7 monitoring with alerts

We're the first to know if your site goes down, slows down, or throws errors — often fixing it before you or your customers notice anything.

Constant security and updates

Security patches, dependency updates, SSL renewal, anti-spam protection, and regular vulnerability scans.

Daily backups with tested restore

Automatic copies in separate locations, kept for 30 days, with periodically tested restoration — disaster becomes a 15-minute inconvenience.

Speed kept in the green

We monitor Core Web Vitals monthly and intervene when something slows down: unoptimized images, new scripts, bloated databases.

Development hours included

Every package includes monthly hours for changes: new copy, sections, small features — no negotiations or separate invoices for every button.

A monthly report you can understand

Uptime, speed, visits, what we updated, and what we recommend — one clear monthly email, not 20 pages of technical jargon.

What the maintenance package includes

  • 24/7 uptime monitoring with instant alerts
  • Automatic daily backups, kept for 30 days
  • Security and dependency updates
  • SSL renewal and domain configuration
  • Bug fixes included
  • Monthly development hours for changes
  • Continuous speed optimization
  • Form and integration checks
  • Monthly website health report
  • Contractually guaranteed response time

How the monthly engagement works

01

Free initial audit

We check the current state: security, speed, backups, errors. You receive a report of the issues found — many get fixed in the very first month.

02

Monitoring setup

We install 24/7 monitoring, automatic backups, and alerts. From this moment, your website is never unattended again.

03

Monthly maintenance rhythm

Updates, optimizations, and your change requests — handled from the included hours, with email confirmation for every intervention.

04

Reporting and recommendations

At month's end you receive the report: uptime, speed, what was done, and what we recommend next for performance and conversion.

Website maintenance pricing

Cheaper than a single emergency fixed "on demand" — and infinitely more peaceful.

Basic

150/mo

The essentials for presentation websites: monitoring, backups, security, and small changes.

24/7 monitoring + daily backup
Security updates
2 hours of changes included
Response within 24 business hours
Request a Free Quote
Recommended

Business

300/mo

For websites actively bringing clients: everything in Basic plus speed, technical SEO, and priority.

Everything in Basic
5 development hours included
Monthly speed optimization
Priority response within 8 hours
Request a Free Quote

E-Commerce / Enterprise

600/mo

For online stores and critical platforms: extended support and guaranteed rapid intervention.

Everything in Business
12 development hours included
Daily order-flow checks
Emergency intervention within 2 hours
Request a Free Quote

Every package includes a free consultation, a contract, and post-launch support.

Website maintenance – why it matters and what it costs

What happens to a website without maintenance? It degrades predictably: dependencies age and security holes appear, speed drops as content accumulates, forms silently break after browser updates, and Google gradually demotes slow, insecure sites. You discover the problems when a customer says "your website doesn't work" — meaning after ten others left without saying anything.

How much does website maintenance cost? The Basic package — €150/month (monitoring, backups, security, 2 hours of changes), Business — €300/month (plus speed optimization and 5 development hours), and for online stores and critical platforms — €600/month with 2-hour emergency response. For comparison: a single ad-hoc emergency (crashed site, malware, lost data) frequently costs €500-2000 plus the lost sales.

Maintenance also covers your website's evolution: the included monthly hours handle new copy, sections, campaign banners, and small features — the site keeps pace with your business without surprise invoices. If your current site is too outdated to be worth maintaining, we'll tell you honestly and propose a redesign or a rebuild, and for Google growth you can add the SEO package. Request the free audit — within 48 hours you'll know exactly what shape your website is in.

Frequently asked questions about maintenance

Basic — €150/month for presentation websites (monitoring, backups, security, 2 hours of changes). Business — €300/month with speed optimization and 5 development hours. E-Commerce/Enterprise — €600/month with 12 hours and 2-hour emergency response. No forced long-term contracts.

Yes. We start with a free audit of the site (any platform: WordPress, OpenCart, custom), fix the critical issues found in the first month, and then take over normal maintenance. If the technical state is too poor, we tell you honestly before you pay.

Monthly time for any change you want: new texts and images, additional sections, campaign banners, design adjustments, small features. You simply request them by email; we implement and confirm. Unused hours aren't fully lost — up to half roll over to the next month.

Monitoring alerts us automatically within seconds. Response time is contractually guaranteed: 24 business hours on Basic, 8 hours on Business, and 2 hours on Enterprise — but in practice we resolve most incidents within the first hour, often before you notice.

We restore from a clean backup (we keep 30 days of copies), identify and close the breach, then harden security. For clients with active maintenance, the cleanup is included — you don't pay extra for the incident.

Yes, with 30 days' notice and no penalties. On leaving, you receive all access credentials, backups, and documentation — the site and data are always yours. Most clients stay for years precisely because they're not locked in.

Stop leaving your website unattended

Request the free website health audit. Within 48 hours you'll know exactly what problems it has, how exposed you are, and which package fits — no obligations.