1. Introduction
Artyonix Advanced Systems SRL ("Artyonix", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artyonix.md (the "Website") or use our services.
We process personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws. By using our Website, you consent to the practices described in this policy.
2. Data Controller
The data controller responsible for your personal data is:
Artyonix Advanced Systems SRL
Chisinau, R.Moldova, Romania
Email: office@artyonix.md
Phone: + 373 (79) 804 176
3. Data We Collect
3.1 Information You Provide
• Contact information (name, email, phone number, company name)
• Project details and requirements submitted through forms
• Communication records when you contact us
• Payment and billing information for contracted services
3.2 Information Collected Automatically
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Referral source and navigation paths
4. How We Use Your Data
We use collected data for the following purposes:
• Providing and improving our services
• Responding to inquiries and support requests
• Sending project updates and relevant communications
• Processing payments and managing contracts
• Analyzing website usage to improve user experience
• Complying with legal obligations
• Protecting against fraud and security threats
5. Legal Basis for Processing
Under GDPR, we process your data based on:
• Consent: When you submit forms or accept cookies
• Contract: To fulfill service agreements
• Legitimate interests: For business operations and security
• Legal obligation: To comply with applicable laws
6. Data Sharing
We may share your data with:
• Service providers (hosting, analytics, payment processing)
• Professional advisors (legal, accounting)
• Law enforcement when required by law
We do not sell your personal data to third parties.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy:
• Contact form submissions: 2 years
• Client project data: 7 years after project completion
• Analytics data: 26 months
• Legal/tax records: As required by law
8. Your Rights
Under GDPR, you have the right to:
• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time
To exercise these rights, contact us at office@artyonix.md
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Access controls and authentication
• Regular security audits
• Employee training on data protection
10. International Transfers
Your data may be transferred to and processed in countries outside the EEA. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
11. Contact & Complaints
For privacy-related questions or to exercise your rights:
Artyonix Advanced Systems SRL
Email: office@artyonix.md
Phone: + 373 (79) 804 176
You also have the right to lodge a complaint with your local data protection authority.