Question 1

How does the first meeting with ARTYONIX work and what should I expect?

Accepted Answer

The first meeting is a free 30-minute technical audit, available online (video call) or by phone. We discuss your business goals, current technical challenges, desired budget and timelines. It's not a sales session – it's a real analysis where we provide concrete recommendations, even if we don't reach an agreement. At the end of the audit, you receive a document with conclusions and recommended next steps. Reserve a slot by sending an email or completing the contact form.

Question 2

What languages do you support and is there support in Russian or English?

Accepted Answer

ARTYONIX offers full support in three languages: Romanian, English, and Russian. Our team is native in Romanian and Russian, with professional expertise in English for international collaborations. Contract documents can be drafted in any of these languages. We communicate via email, Telegram, WhatsApp, or phone, according to your preference. For clients from Russian-speaking markets (Russia, Belarus, Ukraine, Kazakhstan, other CIS countries), we offer the same quality of service as for the Romanian market.

Question 3

What is the response time and how quickly can we start a project?

Accepted Answer

We respond to all contact requests within 2 hours on business days (9:00-18:00 EET). For urgent matters, direct Telegram contact (+373 79 804 176) ensures a response within 30 minutes. A new project can be started within 48 hours of signing the agreement – we prepare the development environment, configure the Git repository, and allocate the dedicated team. There are no long waiting lists; if we have available capacity, we start immediately.

Question 4

What contractual and fiscal documents does ARTYONIX issue for its services?

Accepted Answer

Artyonix Advanced Systems SRL issues all necessary fiscal and contractual documents: a detailed service contract with technical specifications, a fiscal invoice for each payment (compatible with e-Invoice for Romania), a delivery acceptance report, and complete technical documentation of the project. For EU clients, we can issue documents compliant with European directives. Contracts clearly specify intellectual property (full transfer to client upon final payment), delivery timelines, and warranty conditions.

Question 5

Do you work with startups and small businesses or only large companies?

Accepted Answer

We collaborate with businesses of all sizes – from individual entrepreneurs with a landing page at €490 to enterprise companies with platforms at €10,000+. For startups, we offer an MVP (Minimum Viable Product) approach that allows fast launch at reduced cost, with the ability to expand later. Price doesn't determine code or design quality – every project receives the same level of technical attention. What matters is that your goals are clear and you're ready to invest in the right solution for your current business stage.

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